These controversies regarding the relationships amid citizenship pressure, OCBs and CCBs could be due to ways that OCBs are calculated. In the literature, OCBs have typically been outlined as spontaneous behaviours and rated by colleagues or leaders (e.g.2). Other-rated measurements are struggling to recognize the behavioural motivations underlying OCBs1,eleven. This https://www.youtube.com/shorts/ZsO9iQ1SGS4